Question 1

How much does coaching cost?

Accepted Answer

Nutrition Coaching is from $69 per week. Training Programming is from $39 per week. Combined Coaching is priced at the time of enquiry, contact us for the current rate. The Longevity Programme is from $250 per week and is application only. Pricing reflects the work behind each programme: scans, weekly check-ins, ongoing adjustment, and full access to the coaching team.

Question 2

What is the difference between the three coaching programmes?

Accepted Answer

Nutrition Coaching is meal plans, supplements, and nutrition adjustment built on your body composition scan. Training Programming is a periodised training plan integrated with your goals and equipment. Combined Coaching runs both, integrated, and is what most clients pick once they understand the system. The Longevity Programme is a separate twelve-month tier built around monthly labs and quarterly review for adults aged 40 plus.

Question 3

What is the minimum commitment?

Accepted Answer

Subscription coaching programmes (Nutrition and Combined) run on an 18-week minimum, billed weekly through Stripe. After 18 weeks, the programme continues week to week with one week's notice to stop. The Longevity Programme is a twelve-month commitment by design. One-off plans are paid upfront, no ongoing commitment.

Question 4

Do you offer one-off plans without ongoing coaching?

Accepted Answer

Yes. A standalone One-Off Nutrition Plan or One-Off Training Plan is available for clients who want a single deliverable rather than ongoing adjustment. Contact us for current pricing.

Question 5

What makes Inception Nutrition different from a registered dietitian?

Accepted Answer

Different game, different scope. Registered dietitians are clinically credentialed and regulated, which is the right model for diagnosed medical conditions. We are nutrition consultants with an integrated training environment, an in-house supplement company, and longitudinal body composition tracking, led by a PhD with over 1,380 client outcomes. We compete on integration, depth, and measurable change. We also work alongside your GP and dietitian where one is involved.

Question 6

What does the personalised report include?

Accepted Answer

Your initial report cross-references your body composition scan, your dietary intake, your training context, and your health history. It produces a meal plan, a macro and micronutrient prescription, a supplement recommendation, and a body composition trajectory, all specific to your data rather than a template.

Question 7

Is the system AI-generated?

Accepted Answer

The first pass of the report is generated by an AI system trained on over 1,380 client outcomes and a PhD-level research framework rooted in applied methodology. Every output is then reviewed by Dr Walley before it reaches you. The AI handles scale and pattern recognition. The human handles judgement.

Question 8

How often is my programme adjusted?

Accepted Answer

Weekly check-ins for adjustment to compliance and targets. Monthly rescan and re-plan to update the underlying programme as your body composition changes. Quarterly comprehensive review on the Longevity tier.

Question 9

Do I need to be in Christchurch to work with you?

Accepted Answer

No. Local clients benefit from in-person body composition scanning at Inception Gym. Remote clients across New Zealand and overseas can work with us using compatible scanning, food diary analysis, and video consultations. The methodology is the same either way.

Question 10

How do weekly check-ins work?

Accepted Answer

You log compliance, body data, and any context shifts through our system each week. The coaching team reviews and either confirms the current plan or adjusts it. Significant changes prompt a video call. Most weeks the loop is asynchronous and fast.

Question 11

Can I message Dr Walley directly?

Accepted Answer

Combined Coaching and Longevity Programme clients have direct access to Dr Walley. Single-stream Nutrition or Training clients work primarily with the coaching team, with Dr Walley reviewing outputs and stepping in when the case warrants it.

Question 12

What does the body composition scan measure?

Accepted Answer

Segmental lean mass, segmental fat mass, total body water, intra and extracellular water distribution, and a Visceral Fat Index. We use the data to track lean mass preservation, visceral fat reduction, and asymmetry, none of which the scale shows.

Question 13

How often should I scan?

Accepted Answer

Weekly for the first 12 weeks while the programme is being calibrated. Fortnightly once you are on a clear trajectory. The Longevity Programme is monthly. A scan takes about 60 seconds.

Question 14

Why is body composition more useful than the scale?

Accepted Answer

Weight on a scale is a sum of fluctuating components: muscle, fat, water, glycogen, gut contents. Body composition tells us which of those is moving and in which direction. A client who is unchanged on the scale but has gained 1kg of lean mass and lost 1kg of fat is in a meaningfully better position. The scale would tell you nothing happened.

Question 15

Do I have to buy your supplements?

Accepted Answer

No. Supplement prescription is based on what your data supports. Where an Inception Labs product fits the protocol we will recommend it. Where an external product fits better we will recommend that. Supplements are an amplifier, not a substitute for the work underneath.

Question 16

What is Inception Labs?

Accepted Answer

Inception Labs is our in-house supplement line, formulated by Dr Walley and manufactured in New Zealand. Every product exists because we needed it for a coaching outcome rather than because someone wanted to launch a brand.

Question 17

Can I work with you while I am on a GLP-1 medication?

Accepted Answer

Yes. A nutrition strategy alongside a GLP-1 is the difference between losing weight and losing the right tissue. We focus on protein adequacy, lean mass preservation, micronutrient sufficiency, and a maintenance protocol for when you eventually taper off the medication.

Question 18

Should my GP be involved if I am on a GLP-1?

Accepted Answer

Yes. The GP manages the prescription, dose adjustment, and any clinical concerns. We manage the nutrition, training, and body composition strategy alongside that. The two roles do not overlap and both matter.

Question 19

What happens to my body composition when I stop a GLP-1?

Accepted Answer

Without a maintenance plan, regain is common. The mechanism is well documented: appetite returns, intake creeps up, and any lean mass that was lost during the medication phase makes the rebound worse. The strategy is to preserve lean mass on the way down and to have a structured nutrition plan ready for the taper.

Question 20

Who is the Longevity Programme for?

Accepted Answer

Adults aged 40 plus who are already training and eating well, who want to compress the gap between their chronological and biological age. High-performers, business owners, professionals, athletes who refuse to slow down. Application only because the work is not light.

Question 21

What does the Longevity Programme include?

Accepted Answer

Twelve months of integrated nutrition, training, recovery, and supplementation coaching. Monthly body composition scans and full lab panels. Quarterly comprehensive review. Direct access to Dr Walley. A full supplement protocol and an annual healthspan report.

Question 22

How is this different from buying a longevity supplement stack?

Accepted Answer

A supplement stack is one input. A programme integrates training, nutrition, recovery, sleep, stress, supplementation, and longitudinal lab data into a single system, adjusted quarterly against the markers that actually predict healthspan. The stack is the easy part.

Question 23

Should I tell my GP I am working with you?

Accepted Answer

Yes. We work alongside your GP, not in place of one. If you are managing a diagnosed condition, your GP needs to know that your nutrition programme is being adjusted so they can interpret your bloodwork in context.

Question 24

Will you order labs for me?

Accepted Answer

We do not order labs directly. Where labs are useful, we will tell you which markers to ask your GP for. On the Longevity Programme we coordinate the lab panel through your GP or a private lab provider.

Question 25

Can you treat a specific medical condition?

Accepted Answer

No. We provide nutrition consulting and body composition coaching, not medical treatment. We do not diagnose, treat, or cure medical conditions. Where a client's bloodwork or body composition changes alongside a programme, that is the result of nutrition working as nutrition does, not a treatment outcome. Anything clinical goes through your GP.

Question 26

I had bloods done with my GP. Should I send them through?

Accepted Answer

Yes. Drop the PDF in the next email or upload it through your client portal. We integrate fresh bloodwork into the next scan analysis and refine the plan against the markers that have actually moved. Bloods give us another layer of read on what the programme is doing under the hood.

Question 27

My soft lean mass dropped on this scan. Am I losing muscle?

Accepted Answer

Usually no. Early in a fat-loss phase, the soft lean mass figure includes water and inflammation. As inflammation drains and water rebalances, the number can dip without any actual contractile-tissue loss. We watch the trajectory across 3-4 scans, not a single reading. If the trend persists, we lift protein and add resistance work to defend lean mass.

Question 28

How often should I rescan?

Accepted Answer

Weekly for the first 12 weeks while the plan calibrates. Fortnightly once trajectory is clean. The Longevity Programme runs monthly. A scan takes about 60 seconds, so cadence is not the bottleneck, the read is.

Question 29

I have been sick this week and could not train. Pause or push through?

Accepted Answer

If you are run down, the answer is rest first, intake second, training third. Hold protein intake up to defend lean mass, drop calories slightly to reflect the lower output, and skip training until you can train cleanly. The plan adjusts in the weekly check-in, you do not need to white-knuckle through.

Question 30

I want to keep it simple, can I run on shakes and eggs?

Accepted Answer

For a busy week, yes. Two or three Inception Collagen Whey shakes plus eggs to fill the gaps will hit your protein target and most micronutrients. We then layer real meals back in as the week opens up. The plan is built for your actual life, not a hypothetical one.

Question 31

How do I end my programme when I am ready?

Accepted Answer

Email the coaching team or message Matt directly. Billing stops at the end of the current week. We do not run lock-in contracts. Most clients give notice once they have hit their target and are running maintenance cleanly without weekly intervention.

Question 32

How do I cancel?

Accepted Answer

Coaching is rolling and you can cancel by giving us notice through the contact form or by emailing the coaching team. Billing stops at the end of the current week. We do not lock clients into long contracts because the programme should hold its own value week to week.

Question 33

Can I pause my programme?

Accepted Answer

Yes. Travel, illness, or work pressure happens. Email the coaching team and we will pause billing for the agreed window. We carry your programme state forward so the restart is not a reset.

Question 34

Do you offer refunds on one-off plans?

Accepted Answer

One-off plans are non-refundable once the report has been delivered. If you are unsure whether a one-off plan is right for you, contact us before purchase and we will tell you which programme actually fits.

The questions we get.Answered straight.

Programmes and pricing

Methodology and approach

Coaching logistics

Body composition scanning

Supplements

GLP-1 and medications

Longevity Programme

Working with your GP

Day to day, while you are running the programme

Refunds and cancellation

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